Support Center

In this section you will find all the latest downloads, compatibility notes and information that will help you use the APC.

Compatibility

Compatible Switchers, Cameras, and controllable settings.

question_answer

FAQ

Frequently Asked Questions

Downloads

Drivers, Software and Updates.

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Troubleshooting

for maximum flexibility

Compatibility

Here is the list of the camera, switchers, gimbals, and settings that you can control remotely with the ATEM Pocket Controller.

  • Which Settings ?

    When used with compatible ATEM Switchers and Cameras, the ATEM Pocket Controller can adjust the following settings remotely : iris, shutter, gain (ISO), white balance, zoom (with compatible lenses), focus (with compatible lenses), pan & tilt (with compatible gimbals), hue, RGB lift, RGB gamma, RGB gain, detail sharpening.

    ⚠️ Important note : Due to a Blackmagic Design limitation that is out of our hands, some color correction settings cannot be controlled by the APC. These are : Pedestal, Luma lift, Luma gamma, Luma Gain, Contrast & Saturation. Also, Tally information (Red On Air, Green Preview) is not shown on the camera.

  • Which Switchers ?

    The APC is compatible with the majority of Blackmagic Design ATEM Switchers. These are :

    • ATEM Television Studio HD
    • ATEM Television Studio Pro HD
    • ATEM Television Studio Pro 4K
    • ATEM Production Studio 4K
    • ATEM 1M/E & 2M/E Production Studio 4K
    • ATEM 4M/E Broadcast Studio 4K
    • ATEM Constellation 8K

    Note that the APC is not compatible with the ATEM Mini & ATEM Mini Pro, which can control the Pocket cameras directly through HDMI.

    To adjust camera settings, you can either use the ATEM Software Control or the Camera Control Panel. 

  • Which Cameras ?

    The APC can control the following Blackmagic Cameras :

    • Blackmagic Pocket Cinema Camera 4K
    • Blackmagic Pocket Cinema Camera 6K
    • Blackmagic Ursa Broadcast
    • Blackmagic Ursa Mini Pro
    • Blackmagic Ursa Mini Pro G2

    If you need to control multiple cameras, you will need to use one APC per camera. We offer group pricing on the online store.

  • Which Gimbals ?

    The APC can only be connected to a DJI Ronin-S using the S-BUS connexion of the DJI Focus Wheel. Check out the full setup guide here

    ⚠️ You need to use our Ronin-S connexion cable, which is not included by default and can be purchased as an option on the product page.

    For best results you can control the Pan & Tilt movement of the gimbal using the ATEM Advanced Panel 1 M/E , 2 M/E or 4 M/E.

    While it is also possible to use the thumb wheel of the ATEM Television Studio Pro HD or 4K to adjust Ronin-S Pan / Tilt , we do not recommend it, it is not very practical and doesn't work well.

Frequently Asked Questions

Can't find the answer you are looking for ? Feel free to live chat with us at the bottom right of the screen or shoot us an email at support@middlethings.co

Payments & Shipping

Where are you from and where do you ship ?

Our company is in France (Europe) and we ship internationally using UPS or Fedex.

Do I have to pay my pre-order in full ? 

Yes, pre-orders have to be paid in full, but you can cancel anytime and we will refund you ASAP after your email request.

What payment methods are supported ?

You can pay securely using your credit card (Stripe) or through Apple Pay.

Can I cancel my order ?
  • -If it's not shipped yet : send us an email and we will cancel and refund you ASAP.
    -If it is already shipped : send us an email and we will give you return instructions : you can send it back within 30 calendar days after reception. It must be in good condition, ready for resale. Then we will refund you with the full amount paid. You only have to pay for return shipping.
Will I have to pay customs taxes and duties ?

Orders are shipped from our warehouse in Europe. International orders may be subject to customs duties, taxes, and fees required for the shipment’s entry into the destination country.

Customs, duties and taxes vary from country to country and are out of our control. Import taxes are not included in the cost of shipping or handling your order. 

Technical Questions

Is the APC compatible with my setup ?

Scroll above, in the Compatibility section you can see which switchers, gimbals and cameras are compatible with the APC.

What is the APC Power Consumption ?

The APC comes with a 12V DC 2.5mm power supply. Max current is around 1A (12W)

What is the Bluetooth Range ?

You should avoid leaving the APC more than 2 meters away from the camera. Range can go further but response will loose in smoothness. The Blackmagic bluetooth chip isn't very powerful.

Can I use one single APC to control multiple cameras ?

No, with one APC you can only control one camera and one Ronin-S. You need to use multiple APC units, one paired to each camera. We offer group pricing on the online store.

Is there a lot of latency ?

The latency depends on which settings you adjust, but it is very minimal. It tends to feel slightly higher when adjusting Pan / Tilt of Ronin-S because of the motors inertia.

What is the second SDI connexion for ?

It's an SDI Loop Out connexion, so it's the exact same signal that the SDI IN signal that you feed into the APC. It is NOT a conversion of the Pocket Camera HDMI OUT connexion.

Can the APC read 4K and UHD SDI Program Signals ?

The APC can only read 3G-SDI 1080p and 720p input signals. So If you have a UHD program signal you have to convert it to 1080p first (ideally with a Blackmagic converter).

Can I control the APC using Fiber ?

Yes ! You can control both the BMPCC and Ronin-S over Fiber using either the Blackmagic ATEM Camera Converter or Mini Converter - Optical 12G.  All of those systems give access to SDI Program Return Information from the switcher, that the APC uses.

What motorized Zoom & Focus lenses can I use ?

If you need both Zoom AND Focus lenses, here are the options for Pocket 4K (MFT) :
- Panasonic Lumix G X Vario PZ 14-42mm f/3.5-5.6
- Panasonic Lumix G X Vario PZ 45-175mm f/4.0-5.6
- Olympus 12-50mm M.Zuiko f/3.5-6.3 ED EZ
- Olympus 14-42mm M.Zuiko f/3.5-5.6 ED EZ

And for Pocket 6K (EF) :
- Canon CN-E 70-200 T4.4
- Canon CN-E 18-80 T4.4

Other Questions

 

Do you have a reseller program ?

Contact us at hello@middlethings.co, and we'll get back to you shortly.

Where can I buy the APC ? 

For the moment, the APC is only available for purchase on our website. We ship internationally.

Do you have resellers ?

Not at the moment.

Downloads

Here you will find the lastest firmware updates and apps that the APC supports. A Mac desktop app is currently in development. 

iOS iPhone app

In order to pair the APC to your BMPCC, set the Camera ID, and adjust gimbal settings you have to use the iOS app on the Apple App Store here or by scanning the QR Code below.

Windows 10

Download the latest Windows Desktop App, that will allow you to load the APC with the latest firmware update.

APC Assistant for Windows 10 Version 1.08 / 05 May 2020

Android App

Not yet available. 

Read the Ronin-S setup guide !

In this section, you will learn how to set up your ATEM Pocket Controller with the Ronin-S from start to finish.

Ronin-s guide

Troubleshooting

Having a hard time with your APC ? Here is a list of possible issues, that we will update over time.

- My APC doesn't show up in the iPhone app
- My APC doesn't power up
- My camera doesn't show up in the camera list of my APC on the iPhone app
- I cannot pair my camera to the APC
- My camera is paired, but adjusting settings on the ATEM Software has no effect on the camera.
- I cannot control my Ronin-S with my ATEM Advanced Panel properly

Can't find the answer you are looking for ? Feel free to live chat with us at the bottom right of the screen or shoot us an email at support@middlethings.co